General Terms and Conditions
Status: February 2026 · Download the terms and conditions as PDF (PDF, 102 KB)
1. Scope of application
(1) Our deliveries, services and offers are made exclusively on the basis of these terms and conditions. At the latest upon acceptance of our goods, our terms and conditions are deemed accepted. Counter-confirmations by the customer referring to its own general terms of business or purchasing conditions are hereby objected to.
(2) Deviations from these terms and conditions are only effective if we confirm them in writing.
2. Conclusion of contract
(1) Offers contained in brochures and price lists are binding. Specially prepared offers are valid for 30 calendar days or for the period stated in the offer.
(2) All orders generally require our written confirmation. If we do not reject an order within 7 working days of receipt, the confirmation is deemed given. Irrespective of this, the customer is bound to its order for four weeks.
3. Prices and price changes
(1) All prices are net prices excluding VAT, which the customer must additionally pay at the respective statutory rate.
(2) If the value of the goods exceeds € 72.00 net, the prices include packaging, freight or postage and insurance for shipping within Germany. If the value of the goods is below € 72.00 net, a small-quantity surcharge of € 20.00 net is additionally charged for shipping within Germany.
For international shipping, the prices exclude packaging, freight or postage and insurance.
(3) Our prices valid at the time of delivery apply in each case.
4. Delivery times
(1) We endeavour to meet the stated dates.
(2) We are not responsible for delivery delays caused by force majeure and by events that make delivery significantly more difficult or impossible for us – including subsequently arising difficulties in procuring materials, operational disruptions, strikes, staff shortages, shortage of transport, official orders etc., even if they occur at our supplier or its sub-suppliers, and even for dates agreed as binding.
(3) We are entitled to make partial deliveries and to charge accordingly.
5. Transfer of risk
The risk passes to the customer as soon as the shipment has been handed over to the person carrying out the transport or has left our company for dispatch.
6. Warranty and liability
(1) If the delivered item is defective, lacks warranted characteristics or becomes damaged within the warranty period due to manufacturing or material defects, we will, at our discretion and excluding any other warranty claims of the customer, provide replacement or rectify the item.
(2) The customer must report defects in writing without delay, and at the latest within one week of delivery, and – as far as possible – send a sample.
(3) For replacement deliveries and repairs, we provide the same scope of warranty as for the original item delivered.
7. Retention of title
(1) Delivered goods remain our property until full payment of all claims that have arisen up to the time of the respective conclusion of the contract.
(2) In the event of contractual breaches by the customer – in particular payment default – we are entitled to take back the goods at the customer's expense.
(3) In cases of goods returned as a courtesy, we charge 10% of the value of the goods, but at least € 58.00, as a processing fee.
(4) Individual custom-made products for specific users are excluded from exchange or return.
8. Payment
(1) Our invoices are payable within 30 days of the invoice date without deduction. The day on which we can dispose of the money is deemed the payment day.
(2) If the customer is in default, we are entitled to charge interest at the rate charged by commercial banks for overdrawn current account credit, but at least 4% above the respective discount rate of the Deutsche Bundesbank – plus VAT. The interest is due immediately.
9. Place of jurisdiction, applicable law, severability
(1) Where the customer is a full merchant, a legal entity under public law or a special public-law fund, Paderborn is agreed as the exclusive place of jurisdiction for any disputes for both parties.
(2) The law of the Federal Republic of Germany exclusively applies.
(3) The contract remains binding even if individual provisions of the terms are legally ineffective. The customer and we are obliged to replace the ineffective provision with an effective one that, as far as legally permissible, achieves the economic purpose.
mediPlac® GmbH
33178 Borchen, Nikolaus-Otto-Straße 36, Germany
Phone +49 5251/87 97 2-0 * Fax +49 5251/54 30 57
Email: info@mediPlac.de
Web: www.mediPlac.de
Status: February 2026